Colostore Support
Our Technical Support staff is ready to answer all your support questions
24 hours a day. We will be there when your problems need prompt attention.
Our customers enjoy online problem solving and reporting via our online
control panel and have the option to power cycle their collocated equipment
and to view the statistics of their network connections without waiting for
telephone support. Our staff is fully qualified to handle your hardware
and network issues and have inventory on hand in the event failure.
For Telephone Support Call: 1-877-719-3698
Free Network Tools
These tools are available freely to help our clients and potential clients test and evaluate network performance and
issues. Please use them responsibly.
Network Status
- 02/25/10 - Level 3 will be upgrading their routers between 1:00am and 3:00pm, 1 hour outage expected.
- 01/13/10 - Cogent reports maintenance window between 3:00am and 7:00am, 1 hour outage expected.
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- 11/17/09 - Cogent reports maintenance window between 3:00am and 7:00am, 20 minute outage expected.
- 10/20/09 - Power issues at GAP shutdown Metronet connection, Colostore network OK.
- 10/09/09 - Security updates on routers has been completed.
- 9/23/09 - Cogent Reports issues in Chicago at 4am, issue has been resolved.
